Need Help? - Webtickets

Click here to buy Pick n Pay digital grocery vouchers & send via SMS to someone in need.

 HELP - Pick n Pay B2B digital grocery vouchers

Click here to register as a Pick n Pay B2B digital grocery voucher vendor: https://www.webtickets.co.za/pnpvendor
Files for upload must be in csv format. A header line is required. The following are the columns:

• Amount: Decimal number, no rand symbols, point for decimal (required)
• Quantity: Number of vouchers (required)
• Expiry: Date in format yyyy-MM-dd, default 3 years (optional)
To view your vouchers:

• Login to your Webtickets profile and click on MY VOUCHERS.
You can share your Pick n Pay digital grocery vouchers via email or SMS.

To share your vouchers:

• Login to your Webtickets profile and click on MY VOUCHERS.
• Click on choose action next to your transaction and select to send via SMS or email.

Please note SMS's can only be sent once per voucher. Please ensure the number is correct.
You can upload cellphone numbers in a .csv or .txt file. Please make sure numbers are in the format +27824470577. Files should have no headers, and be listed with number and name separated by a coma with each listing separated by a new line eg +27824470577, John Smith.
Please note SMS's can only be sent once per voucher. Please ensure the number is correct.
Present the cashier with your 16 digit code starting with 735328….
Please ask to speak to the manager on duty who will assist you with redeeming your voucher.

For further assistance, please call Customer Care on 0800 11 22 88 or customercare@pnp.co.za
Please call Pick n Pay helpdesk on 021 207 2020 or help@pnp.co.za
To view the balance on your vouchers:

• Login to your Webtickets profile and click on MY VOUCHERS.
• Click on choose action next to your transaction and select the option to 'View Vouchers'
• Next to each voucher you will see the option to view balance
The Pick n Pay digital grocery voucher is valid for 3 years from the date of purchase.

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