In the event of a cancelled show or race, if you booked at Pick n Pay, you will be refunded instore.
The self-refund option will become available in your Webtickets profile:
• Simply login
to your Webtickets profile, click on My Tickets
and click on “CHOOSE ACTION” and “REFUND TICKETS” next to your transaction and select Pick n Pay.
• You will receive a Pick n Pay Refund voucher that you will need to present to Pick n Pay within 24 hours to claim your refund.