Need Help? - Webtickets

Click here to buy Pick n Pay digital grocery vouchers & send via SMS to someone in need.

 HELP - Payment options

Payment can be made via:
• Credit & Debit Card
• Pick n Pay
• Click to pay with Visa
• MasterPass by MasterCard
• Zapper
• Scapscan
• Cash/ Deposit or EFT
Webtickets accepts all international and locally issued cards including Visa and Mastercard excluding Diners & AMEX cards.

Should you experience any issues with an international debit card, please try the MasterPass or VISA Checkout payment options.
You can book online and pay instore at any Pick n Pay nationwide including PnP Liquor, PnP Clothing and BP Express stores.

• Once you've confirmed your selection to pay at Pick n Pay, a 12 digit booking reference number will be displayed on screen (eg 202191876395)
• Simply present your booking reference number to the cashier to make payment
• Tickets will be issued by the PnP cashier. You'll receive an automatic confirmation via email and SMS with a link to access your tickets on your Webtickets profile

Click here to find a Pick n Pay near you
You can book online and pay instore at selected Boxer stores: Nelspruit Promenade, West Street, Messina, Mthatha, Polokwane, Queenstown & Bloemfontein.

• Once you've confirmed your selection to pay at Pick n Pay, a 12 digit booking reference number will be displayed on screen (eg 202191876395)
• Simply present your booking reference number to the cashier to make payment
• Tickets will be issued by the Boxer Stores cashier. You'll receive an automatic confirmation via email and SMS with a link to access your tickets on your Webtickets profile
MasterPass is an app that lets you pay with your phone quickly, easily, and safely. Your MasterPass app uses your phone's camera to scan a MasterPass (a unique QR code).

• Once you've confirmed your selection to pay via MasterPass, a QR code will appear on your screen
• Open the MasterPass app on your mobile phone and proceed with payment
• Once the transaction has completed, you will be able to view your tickets
• You'll receive an automatic confirmation via email and SMS with a link to access your tickets on your Webtickets profile

Click here to download the MasterPass app
• Once you've confirmed your selection to pay via Click to pay with Visa, you will be prompted to login to your Click to pay with Visa profile to process the transaction.
• Once the transaction has completed, you will be able to view your tickets
• You will also receive an automatic confirmation via email and sms with a link to access your tickets on your Webtickets profile

Click here to download the Click to pay with Visa app
SnapScan is an app that lets you pay with your phone quickly, easily, and safely. Your SnapScan app uses your phone's camera to scan a SnapCode (a unique QR code).

• Once you've confirmed your selection to pay via Snapscan, a QR code will appear on your screen
• Open the Snapscan app on your mobile phone and proceed with payment
• Once the transaction has completed, you will be able to view your tickets
• You'll receive an automatic confirmation via email and sms with a link to access your tickets on your Webtickets profile

Click here to download the Snapscan app
• Once you've confirmed your selection to pay via Zapper, a QR code will appear on your screen
• Open the Zapper app on your mobile phone and proceed with payment
• Once the transaction has completed, you will be able to view your tickets
• You'll receive an automatic confirmation via email and sms with a link to access your tickets on your Webtickets profile

Click here to download the Zapper app
• Once you've confirmed your selection to pay via EFT, a booking reference number and the bank details to make payment to will be displayed on screen
• This will also be sent to you via email
• Make payment and use your unique booking reference number as your beneficiary reference
• Send your proof of payment to accounts@webtickets.co.za
• Your transaction will be validated within 72hrs
• You'll receive an automatic confirmation via email with a link to access your tickets under My Tickets

Please note the EFT option closes 72hrs before the event.
• EFT payments are validated within 72hrs
• Ensure that you have used your unique reference number as your beneficiary reference on your payment

• Once your payment has been validated, you will receive a notification to login to your Webtickets profile and click on My Tickets
to view or download your tickets

Once a customer has opted to pay for their ticket on Webtickets at a Pick n Pay, they have 24 hours to pay for their ticket. The customer will need present their unique payment reference number at any till point. Reference numbers are usually 10 or more digits and always begin with 202.

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We normally respond within 24 hours. Most popular questions will appear on this page. Alternatively, you can contact us.