HELP - Tickets

No need to print your ticket — just show the barcode on your phone to be scanned.

To view your ticket on your phone:

• Login to your Webtickets profile here select My Tickets and Choose Action next to your transaction and select view tickets and download tickets.

• Login to your Webtickets profile and click on My Tickets
• Click on choose action next to your transaction and select view tickets;
• Should you have alternative profiles please select "Click here to see if you have any other profiles linked to your cell phone number."

You can pay using:

• Credit or Debit Card
• Pick n Pay
• OZOW (Instant EFT)
• Click to Pay with Visa
• MasterPass
• Zapper
• SnapScan
• Payfast

No, there is no need to print your ticket. Your barcoded ticket can be scanned directly from your phone.

To view your ticket on your phone:

• Login to your Webtickets profile and click on My Tickets
• Click on choose action next to your transaction and select view tickets

• Login to your Webtickets profile and click on My Tickets
• Click on choose action next to your transaction and select email tickets
• Enter the recipients first name, last name and email address and click on send

• Login to your Webtickets profile from your cellphone and click on My Tickets
• Click on choose action next to your transaction and select send via WhatsApp
• Enter the recipients cellphone number and click on send

Login to your Webtickets profile and click on My Profile then select Invoice Details

• Login to your Webtickets profile and click on My Passes
• Click on choose action next to your transaction and select Use Pass
• Select the show you would like to attend and click on book

The name on the ticket doesn't need to match, however each person will need their own valid ticket to attend the event.

To substitute or update the ticket holder details for a race, follow the steps below, if you not able to change the details please note that substitutions or updates have closed:
• Login to your Webtickets profile  and click on My Tickets

• Click on choose action next to your transaction and select update entry

• Click on the edit button to edit your ticket holder details and click on save

• Login to your Webtickets profile and click on My Tickets
• Click on choose action next to your transaction and select Download Tickets

• Login to your Webtickets profile and click on My Tickets
• Click on choose action next to your transaction and select view tickets

To find out more information about an event, such as the line-up, start time and what you are allowed to bring into the event, simply search for the event on Webtickets and the information will be in the event description. If the information you are looking for does not appear on the event description, you will find clickable links to the events website and social media pages beneath the event description.

• Tickets are available exclusively at Webtickets and can only be purchased via Webtickets or at any Pick n Pay store nationwide
• Webtickets does not support tickets purchased from third parties and cannot guarantee the validity of these tickets