Webtickets Data Protection Rules and Policy: V3.2 June 2021
Introduction Webtickets is a South African online ticket marketplace where independent South African businesses and clients can list their tickets and or similar inventory to customers.
Webtickets.co.za
Customer Data Registration - Terms and Conditions
Information officers: Jonathan Wayne
Contact: 021 834 5000 Email: info@webtickets.co.za
Personal Information:
Webtickets prescribes to the South Africa privacy laws. As a company that processes and stores personal information of customers, we subscribe to best practise to ensure data is used and stored in compliance with PoPI.
Webtickets is a South African online ticket marketplace where independent South African businesses and clients can list their tickets and or similar inventory to customers. In performing its service, Webtickets collects information from customers in order to perform the following functions:
1. Processing of ticket purchase
2. Customer service and experience
3. Risk and Fraud detection
4. Fulfilment of service provided by the ticket
5. Communicating to customers when conditions and/or circumstance of ticket fulfilment have changed
6. Outbound marketing to Webtickets customers
As a rule, Webtickets only collects personal information directly from the customer, except as otherwise as outlined below.
1. Onboarding of customer data by a new Client from a legacy ticketing system where customer has provided consent.
2. Collection of the information from a new Client that allows Webtickets to fulfil its responsibilities which does not prejudice a legitimate interest of the customer.
Webtickets collects a range of personal data for the purpose of executing on its mandated service provided to the client. Moreover, Webtickets makes the customer aware that the data collected and processes will only be used for the purposes of fulfilling its mandate.
Webtickets expressly requests the customer’s consent to retain customer data to ensure the following:
1. Customer service
2. Improved user experience
Webtickets allows the customer to edit their customer data and provided for the customer to delete their information from Webtickets.
All customer data is located and processed in South Africa.
