Zeitz MOCAA will be temporarily closed from until 06 April 2020 in light of recent developments regarding the impact of COVID-19.
No cash refunds are given on online tickets. Refunds are via the credit card that was used in the original transaction or via EFT for Pick n Pay transactions.
For refunds you may log into your Webtickets profile and click on 'My Order History'.
For refunds after 6 April, please email
roxanne.marais@zeitzmocaa.museum with your reference number.
Refunds take up to 7 to 10 working days to be processed.